About SysAid Australia
SysAid Australia Pty Ltd is a local branch of SysAid Technologies, a leading provider of IT service management software solutions that enable IT professionals to manage their IT infrastructures with greater ease and efficiency. Our mission is to simplify the daily challenges that IT professionals face with intuitive, innovative, and cost-effective tools that combine uncompromising performance with ease-of-use.
Founded in 2002 by Israel Lifshitz, SysAid Technologies serves a constantly growing customer base of over 100,000 organizations in multiple industries worldwide. With scalable solutions for organizations of all sizes, SysAid is deployed in companies of all industries, from small and medium-sized businesses and Fortune 500 companies alike.
SysAid Technologies software was built on core ITIL methodology, and continues to develop in accordance with industry best-practices and customer feature requests—a driving force behind some significant features developed for every new release. Unlike with any other vendor in the IT market, SysAid is committed to two major releases each year, and provides direct communication channels to our R&D teams, enabling SysAid customers to influence the future direction of the product portfolio.
The SysAid mission is to deliver the ultimate IT management experience in a mobile world!
About Pierre Uys,
General Manager (Director) of SysAid Australia
Prior to starting SysAid Australia in May 2010, Pierre was a sole trader operating as a SysAid reseller. However, his relationship with SysAid was established years earlier while working as an IT Manager for Norcros SA Pty Ltd in South Africa, where he was employed for almost 15 years. Managing over 800 end users in 42 geographical locations, Pierre was looking for an efficient system to streamline all his IT processes—and then he heard about SysAid, and his life changed forever!
Pierre holds a diploma in Procurement Management, has certification in Visual Basic programming, and is currently studying to obtain a diploma in Java Web Development. His hobbies include: photography, bushwalking, and carpentry (his model racing boat is just about finished).
